Privacy Policy

1. Introduction

At Arden Content SRL, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By interacting with our services, you agree to the terms outlined below.

2. Data We Collect

We may collect personal data that you voluntarily provide to us, including:

  • Contact Information: Name, email address, telephone number.
  • Business Information: Company name, job title, and details relating to the services you require.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on the site, collected via cookies and analytics tools.
3. How We Use Your Data

We use your data for the following purposes:

  • Service Delivery: To communicate with you and deliver the services you request.
  • Client Relationship Management: To maintain records and keep you informed of relevant updates.
  • Improvement of Services: To analyse website usage and improve our offerings.
  • Legal Compliance: To comply with legal obligations, including maintaining adequate records for tax and regulatory purposes.
4. Legal Basis for Processing

In compliance with the GDPR, we process your personal data based on:

  • Contractual Necessity: To fulfil contractual obligations related to our services.
  • Legitimate Interests: For business purposes, such as service improvement, provided they do not override your fundamental rights.
  • Legal Compliance: Where we are required to meet legal obligations.
  • Consent: Where required, we will seek your explicit consent to process your personal data, such as for marketing communications.
5. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in delivering services, such as web hosting and payment processing, and are bound by data protection agreements. We may also share data to comply with legal requirements or protect our rights.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal and accounting obligations.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection to Processing: Object to specific types of data processing, such as marketing.
  • Withdraw Consent: Withdraw your consent at any time if processing is based on consent.

To exercise your rights, please contact us at info@ardencontent.com. We will respond within one month of receiving your request.

8. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. These include encryption, firewalls, and access controls.

9. Cookies

Our website uses cookies to enhance user experience and gather information about website traffic. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of the site.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Arden Content SRL
info@ardencontent.com